Commission Factory is a performance-based affiliate marketing platform that mainly serves retail businesses in Australia. As a performance-based platform, Commission Factory only pays commissions when the affiliate or partner helps the advertisers make a sale. Commission Factory measures this impact through last-click analysis to attribute conversions to particular affiliates or partners.

The data tool is essential for many retail businesses, especially those in niche areas like fashion and beauty, where social influencing is critical to conversions. Through Commission Factory, advertisers can easily find publishers or partners with whom they can work. Commission Factory then manages the relationship and commission payments. As a result, Commission Factory is successful in linking advertisers and partners.

Commission Factory Functionality

The primary function of Commission Factory is to enable affiliate marketing. For the brand to be successful in delivering the function, it simplifies three key areas that include:

  • Attracting affiliates to the platform where they can easily find retailers. The affiliates are also called partners or publishers. Usually, the affiliates have a platform with audiences that retailers are interested in.
  • Connecting advertisers to affiliates. The advertisers are also called merchants or retailers. The advertisers can search through the Commission Factory directory to identify suitable affiliates.
  • Tracking and attribution of sales in payment processing. Commission Factory provides the technology to manage the partnership.

Commission Factory Data Transfer

Commission Factory captures ample data that you can transfer to business analytics tools. The data is essential for advertisers and affiliates. The data can be analyzed for advertisers to show sales performance among the affiliates. On the other hand, affiliates can use the data to track commissions. To enable the analytics, data transfer to analytical software is necessary. The data transfer process from Commission Factory requires data integration tools that automate data sharing without any coding. You can also export data to CSV, XML, and JSON formats.

The last data transfer consideration is how advertisers can upload data to Commission Factory. The data is essential mainly because the merchants must provide product data. You can add data to the Commission Factory using the data feed feature. This way, Commission Factory makes it easy to access and use the data in your big data analytics tools.

Commission Factory Reporting

There are two essential report types on the Commission Factory: advertiser reports and affiliate sales reports. The reports are provided through a reporting feature known as the Commission Factory Pixel. The reports you access depend on the type of your account. The screen below shows a sample advertiser report.

Commission Factory reports are automated and present critical insights from your affiliate marketing program. However, many users often require more advanced analytical tools. Therefore, most users, mainly advertisers, export the data to business analytics tools like Power BI or big data analytics tools like Looker Studio. Such data tools enable advanced analytics.

Commission Factory Customer Support

Customer support on Commission Factory is acclaimed. Our review of the support indicates that verified customers mention personalized support in implementing Commission Factory for both advertisers and affiliates. A verified user cites excellent account management from a named support staff member in one comment. This is not an isolated case, as similar praises of the support can be seen across review platforms.

In another review, customer support was rated A+, and the user recommended the platform. The review is presented below. Commission Factory’s customer support is highly rated because it responds promptly to customer queries for both affiliates and advertisers, even when customers have negative experiences.

Commission Factory Price Breakdown

You won’t find a price breakdown for the Commission Factory. That is because the pricing model is commission-based. That means the Commission Factory and the affiliates are paid a commission, a percentage of the sales. Ordinarily, the commission is 8% to 10%. You will be allowed to set the rate of commissions in your account settings as an advertiser.  However, Commission Factory notes that it engages with the advertisers to set an appropriate fee for service.

Commission Factory Free Trial

There is no free trial for Commission Factory. The complexity of affiliate marketing can explain that. Commission Factory cannot offer a free trial, yet the affiliates, publishers, or partners would still expect commission payments. In place of a free trial, Commission Factory has a novel way of ensuring you only pay commissions after making sales. That means you are unlikely to lose money under the performance-based commission model. The model favors publishers and advertisers as they can join the platform for free and earn or incur costs based on performance.

Commission Factory Price Packages

Having established that there are no pricing packages on Commission Factory, it is crucial to indicate that the platform allows you to set the percentage of sales that you wish to pay as commissions. This percentage is indicated to be between 8% and 10%.

Commission Factory Customer Reviews

When you search for reviews about Commission Factory on a popular rating platform like G2, you get the message that there are not enough reviews to help you make an informed decision. That is a significant area for improvement of the affiliate marketing platform, where it is expected that many partners and advertisers would provide their experience with the service. However, there are a few reviews on Trustpilot. The most recent review indicates that Commission Factory onboarding is excellent.

Other users say that Commission Factory offers an outstanding service, with the support being integral to their overall experience.

Perhaps an area of concern we found with the reviews is customers who claimed to have been defrauded. These users appear to have confused Commission Factory with another brand. That means Commission Factory is facing a war on its brand and needs to work on handling impersonators that tarnish its brand name. Users are also advised to be careful using services that advertise themselves as Commission Factory on social media. Other than that, the platform is credible in the eyes of users who have interacted with the legitimate service.

Commission Factory Pros and Cons

ProsCons
The platform enables advertisers to find partners for affiliate marketing easily.Commission Factory is only available in Australia, even though the brand’s website claims operations beyond Australia.
The platform offers commendable commission rates ranging between 8% – 10%.
Commission Factory provides big data analytics tools for both affiliates and advertisers, enabling easy access to reports.
The platform manages commission payment service supported by the tracking of sales for easy management of the affiliate marketing partnerships.

Verdict

Based on our review, Commission Factory is an attractive platform for affiliates and advertisers, especially those in Australia. The platform simplifies affiliate marketing by making it easy for advertisers to find publishers with the right audiences for sales growth.

It is also important to highlight that Commission Factory offers commendable rates. The performance-based model that pays commissions based on sales is also vital in ensuring that the advertisers do not lose money. Users interested in the platform should be careful to interact directly with Commission Factory as there appear to be closely related brands that are generating a negative brand image for Commission Factory. Brand awareness campaigns would help Commission Factory address its current negative brand image.